customer service

 

OUR GUARANTEE

Cruzazur.com guarantees you will be satisfied with your purchase completely or your money (less shipping and handling) will be promptly refunded. Please return unwanted merchandise in original unused condition with reason for the return, and you will be reimbursed in the same method in which you made your payment.

If you are making an exchange, please return the merchandise along with what you wish to receive. All exchanges must be made with items of equal or lesser value.

All refunds and exchanges must be made within 30 days from receipt of merchandise.

Please note that all online orders are securely transmitted through 128-Bit encrypted connections to our server. Your ordering information (credit card info) is safe.

CruzAzur.com never sells or distributes email or customer information.
 

ORDERING OPTIONS

By phone: 954-302-2117, or by Fax: 954-636-1072 7 days a week.
Order securely online - It's easy and it's safe. We accept Visa, Mastercard, American Express, & Discover.
 
 

SHIPPING & HANDLING

Thank you for visiting CruzAzur.com! We strive to maintain a full stock of merchandise and promptly ship stocked items. Certain items might not be in stock when your order is placed. In these instances, we do ask that you allow up to two weeks for delivery of your Cruz Azul Design Jewelry. Once your order has been assembled, it will ship via the method you selected upon checking out. If you have any questions regarding your order please call 954-302-2117.
Florida residents - Sales tax will be added to your order based upon your billing ZIP code address.
 

Shipping Options:

USPS Priority Mail: $7.99 per order, $1.00 per additional item
Express Delivery: $18.00 per order, $1.00 per additional item
International Delivery (Anywhere in the World): $18.00 per order, $1.50 per additional item